Frequently Asked Questions
Everything you need to know about shopping at Mackey's.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental United States. Once your order ships, you will receive a tracking number via email to monitor its progress.
What is your return policy?
We offer a 30-day return policy on all unused and unopened items. Simply contact our support team to initiate a return and receive a prepaid shipping label.
What payment methods do you accept?
Mackey's accepts all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital wallets like Apple Pay, Google Pay, and PayPal.
Do you ship internationally?
Currently, we ship to the United States and Canada. We are working on expanding our logistics to support more international destinations in the near future.
How can I track my order?
Once your order is processed, you will receive an email confirmation with a tracking link. You can also track your order status directly through your Mackey's account dashboard.
Are your products covered by a warranty?
Yes, all products sold at Mackey's come with a 1-year limited manufacturer's warranty against defects in materials and workmanship.